General Cell C Contacts
Cell C (Pty) Ltd Head Office
Main Switchboard
+27 11 324 4000
150 Rivonia Road
Morningside
Cell C Service Provider (Pty) Ltd
+27 11 324 8000
7 Federal Road
Sandhurst
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Cell C Business
084 194 4000
Cell C Direct
086 180 0400
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Johannesburg
Cell C Esher Place
7 Federal Drive
Sandhurst
Sandton
2196
Tel: 084 0 CST or 084 0 278
Applications and payments fax: 011 807 1790
011 807 1556
Kwazulu Natal
111 Prince Alfred Street
Cnr Prince Alfred and Morrison Street
Durban
Tel: 031 335 3000
Cape Town
163 Hendrick Verwoerd Drive
Plattekloof
7500
Tel: 021 935 7000
Port Elizabeth
Cnr Cape and Grayville Road
Greenacres
Port Elizabeth
Tel: 041 396 0500
Bloemfontein
85A Kelner Street
Westdene
Bloemfontein
9300
Tel: 051 400 8218
East London
Marine Terrace
The Esplanade
Quigney
5201
Tel: 043 704 7700
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Cell C Customer Care
(Available 24 hours a day, including public holidays)
Cell C Customer care Helpline
140 - (Free call from a Cell C phone)
084 140 – (from any other line, standard call rates apply)
Cell C Customer Care E-mail
customerservice@cellc.co.za
custserv@cellc.co.za
Cell C Customer Care Fax Line
084 143 29
Cell C Customer Care SMS
084 143 29
Cell C Technical Support/Specialist Helpdesk
(Cell C Mobile USB Modem, GPRS, MMS settings, voicemail, device specific problems, configuration problems, Cell C mobile data card, other data device, etc)
140 - (free call from a Cell C phone, follow voice prompts)
(call routed to Cell C Help Desk)
084 140 – (from any other line, follow voice prompts)
(call routed to Cell C Help Desk], standard call rates apply)
Available 7 days a week
(Monday to Friday: 8am – 10pm; Saturday, Sunday and Public Holidays: 8am – 4pm.)
For Directory Enquiries
146 (from a Cell C cellphone)
For General Emergency Enquiries
112 (free from a cellphone)
Voicemail
144 (free from a Cell C phone)
Quick info line - Products & Services
147 (from a Cell C phone)
Sponsorships
For sponsorship request, please send your proposals to
sponsorships@cellc.co.za
For donations and charity organizations please contact
Nobuntu Lange on 011 324 4047
New Cell C Contracts & Upgrades
084 145 (call charged at standard cellular rates)
For handset repairs
Trade partner helpline
011 697 3277
C-Cover
To apply for cellphone cover (Cell C customers)
140 - (free call from a Cell C phone)
084 140 – (from any other line, standard call rates apply)
For C-Cover Related Claims
Tel: 011 324 8088
Or fax to 084 167 6571
International Roaming
140 - (free call from a Cell C phone)
084 140 – (from any other line, standard call rates apply)
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